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NUTRINTG Instant Messages

NUTRINTG Instant Messages

Owned by Sebastian Baltruszewicz
Aug 16, 2023




#StepDescription
1If RTM active
  • If CDS response is 200 check RTM_active param status (based on data in MongoDB dictionary - RTM_active)
  • if YES - pass the request to the RTM message creator
  • if NO - END
2Create RTM request
  • MongoDB contains a mapping of metadata and SFMC data (Event Definition Key, attributes)
  • List of attributes is the same for all third parties:
    • emailAddress
    • firstName
    • lastName
    • PhoneNumber
    • AccountSourceCode
  • Example mapping: 
  • Data are transformed to create relevant RTM request
  • Example RTM attributes:
    Example request 
    [
    {
        "attributes": [
            {
                "attributeName": "individualId",
                "attributeType": "String",
                "attributeValue": "3000003952033"
            },
            {
                "attributeName": "emailAddress",
                "attributeType": "String",
                "attributeValue": "John@doe.com"
            },
            {
                "attributeName": "firstName",
                "attributeType": "String",
                "attributeValue": "John"
            },
            {
                "attributeName": "lastName",
                "attributeType": "String",
                "attributeValue": "Doe"
            },
            {
                "attributeName": "cid",
                "attributeType": "String",
                "attributeValue": "DE100021651651"
            },
            {
                "attributeName": "treatmentCode",
                "attributeType": "String",
                "attributeValue": "ABC1123XYZ"
            },
            {
                "attributeName": "profileId",
                "attributeType": "String",
                "attributeValue": "efa9edb1-dcac-4323-a882-89b36cd1d8cd"
            },
            {
                "attributeName": "accountSourceCode",
                "attributeType": "String",
                "attributeValue": "USAGWTUSC"
            },
            {
                "attributeName": "dataSourceCode",
                "attributeType": "String",
                "attributeValue": "USAGWTUSC"
            },
            {
                "attributeName": "brandOrgCode/ProgramCode",
                "attributeType": "String",
                "attributeValue": "MJNUSAC"
            },
            {
                "attributeName": "created",
                "attributeType": "String",
                "attributeValue": "01/20/2019 12:00"
            }
        ],
        "emailAddress": "John@doe.com",
        "customerKey": "3000003952033"
    }
]
3RTM is sent to the Journey
  • MW send a request to the relevant "Event Definition Key"  ("Event Definition Key" taken from MongoDB)
  • Event Definition Key for test purposes: APIEvent-4b6fd87d-cef9-4e0d-f802-cadff42bb637

  • example request:

    example erquest 
    Host:
https://mc1plnsfxggrfg-l69pj913rd1x4.rest.marketingcloudapis.com/interaction/v1/events

 
Headers:
Authorization: Bearer #[flowVars.accessToken]

 
Body:
    "ContactKey": flowVars.message.individualId,
    "EventDefinitionKey": flowVars.sfEventId.eventId,
    "Data": {
        "Individual_ID": flowVars.message.individualId,
        "encryptedEmailAddress": flowVars.message.encryptedEmailAddress,
        "firstName": flowVars.message.firstName,
        "lastName": flowVars.message.lastName,
        "cid": flowVars.message.cid,
        "treatmentCode": flowVars.message.treatmentCode,
        "profileId": flowVars.message.profileId,
        "accountSourceCode": flowVars.message.accountSourceCode,
        "dataSourceCode": flowVars.message.dataSourceCode,
        "brandOrgCode": flowVars.message.brandOrgCode,
        "created": flowVars.message.created,
        "emailAddress": flowVars.message.emailAddress,
        "customerKey": flowVars.message.customerKey
		}
4Log RTM message
  • Log RTM message:
    • time
    • content
    • Event Definition Key
5Journey in SFMC
  • "Event Definition Key" is the Journey beginning event