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Usage scenarios and target audience

Usage scenarios and target audience

Basic Design system use cases

Persona

Role description

Priority

Actions (supposed)

Notes

Design system end users

Developer

Responsible for websites functionality and interfaces development, updating, audit, data flows etc. They use components  code base of design system, submitted standards and rules.

High

Reuses functional elements–components  within design system to update or create websites. Exports the required elements, change styles & customize components according to the brand requirements & standards submitted. Uses design system usage guide.

 

Designer / UI / UX

Responsible for websites design development. They use design basics, style guides, tokens & components etc. submitted within design system.

Medium

Replicate and update designs quickly by utilizing premade UI components and elements. Models up new designs for components which are not included into the design system but are needed. References to created design tokens.

 

QA

Responsible for quality assurance of all websites functionality and interfaces. They use standards base in design system.

Medium

Uses accessibility, performance and other standards submitted in design system documentation.

 

Copywriter 

Responsible for texts' and other content development for the website

Medium

References to design system during content preparation.

 

Content manager

Audits, updates, creates content within the website.

Low

Uses design system outputs in course of content preparing and updating. Uses recommendations for organisms content modelling. 

 

Project manager

Responsible for the website related project plan implementation.

Low

Uses design system as a tool while planning and executing websites related project aims

 

ВА

Responsible for project documentation development.

Low

Uses design system outputs as a source of truth while preparing related documentation.

 

Design system contributors

Design system developer

Сreates the system in which designers and developers use the same resources and technologies. Developer can be accounted as a system designer developer, as well as any person involved in design system creation, audit  & updating  processes.

High

Creates a consistent experience across a range of products. Creates, audits, updates design system. Fixes detected bugs.

 

Design system QA

Tests the design system components, creates testing cases and scenarios, reports the issues.

High

Tests the created components, is involved into the standards' creation.

 

Design system designer / UI / UX

Designs fundamentals for design system.

High

Designs the components, styles, layout, fonts etc. Revises designs after developers' and stakeholders' audit.

 

Expected use cases analysis

Design System Use Scenarios Brainstorm

Scenario

Notes

Scenario

Notes

Brand-agnostic visual changes are required due to a change in standards
(e.g. WCAG 2.2 AA requires updates to focus states)

 

CDO brand requests a significant change to site structure, requiring new templates but no new functionality
(e.g. Nurofen Children's Hub)

 

A CMU requests new functionality that is very specific to their local market needs only.
(example TBC).

 

A brand changes its visual identity and needs to roll out across multiple markets, but potentially in 'batches' rather than all at once.

 

A powerbrand local variant (e.g. http://napisan.it is lysol or http://neophos.dk is Finish) need a modification to the styles of the Powerbrand.

 

A CMU chooses to launch or shut down direct-to-consumer shopping capabilities.

 

A part of the Husky stack is added, removed or adjusted.
(e.g. cancelling a commercial contract with Algolia).

 

A CMU requests extra functionality in a template so they can "slide in an extra bit of content between these two areas".

 

A market wants to significantly adjust their site map from the globally recommended format laid down by CDO brand.

 

A CMU requests new functionality that is of value beyond just them and not currently available.
(e.g. a location mapping tool).

 

A CDO brand requests a function update that is only relevant to that brand or a portion of brands.
(e.g. Finish Water Calculator)

 

Markets activate A/B testing for CRO. GDPR markets face cookie issues and want to explore server-side testing.

 

A Reckitt brand with a separate site, app and Alexa skill wants to combine all three into the same headless stack.

 

Reckitt brands want to start moving into content personalisation
(e.g. only currently on Enfamil US)

 

A CMU extends its site to offer multi-lingual support
(e.g. Lysol.com adding Spanish)

 

A market wishes to consolidate multiple brands into one region-wide site for efficiency
(La Colada Perfecta )

 

Reckitt chooses to restructure individual domains under a gTLD
(eg. from http://airwick.co.uk to airwick.com/uk)

 

An existing component is improved by extending and should be available widely (e.g. adding 'callouts' to product cards - new, bestseller)

 

Accessibility or performance issues have been found in a component already released and in use across the sites using the system.