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So, it looks like this on the form:
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And press send. The PIFNACrequest PIFNAC request is registered.
Now you need to create NASHP ticket, it will be done semi-automatically.
Just click on the PIFNAC issue you see at the top of a bread crump after registration of a PIFNAC.
like here
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Change the status from Open to Opportunity and NASHP ticket will be generated
To process request you just need to add manually 2 fields
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For CASHP tickets you provide such date when registering PIFNAC:
Request sponsor: Keith Edwards keith.edwards2@reckitt.com
and
Cost Center: A4B1-4X-20DTCINFDIME
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