Salesforce Marketing Cloud
New initiatives and new implementation, or need help from Global Team. Please create a ticket here: https://rb-digital.atlassian.net/jira/software/c/projects/NUTRI/boards/595
Problem with the Salesforce Marketing Cloud platform, please create a ticket in Salesforce Support. To do that, perform the steps: Creating Salesforce Marketing Cloud Support Case as watchers please add sebastian.baltruszewicz@reckitt.com
If a Salesforce Support case needs escalation, please reach out to Aleksandra.Pasek@reckitt.com. She will reach out to Salesforce repressive: rgeedikanti@salesforce.com. Please add on cc: sebastian.baltruszewicz@reckitt.com
Salesforce Service Cloud
New initiatives and new implementation, or need help from Global Team. Please create a ticket here: https://rb-digital.atlassian.net/jira/software/c/projects/NASC/boards/1053
If there is a problem with Service Cloud SEA or NAC please create a ticket https://rb-digital.atlassian.net/jira/software/c/projects/NASC/boards/1053 and reach out to Jakub.Reszka@reckitt.com or Michal.Kedzia@reckitt.com
Customer Data Platform
New initiatives and new implementation, or need help from Global Team. Please reach out to Francisco Esperon francisco.esperon@epsilon.com
For the USA please reach out to Shannon.Stidston@epsilon.com or kathleen.haas@epsilon.com
Escalation point susan.brozinsky@epsilon.com, final escalation point John.Adamo@epsilon.com
Middleware - MuleSoft
New initiatives and new implementation, or need help from Global Team. Please create a ticket here: https://rb-digital.atlassian.net/jira/software/c/projects/NUTRINTG/boards/1069
Escalation point karol.januszewski@reckitt.com, sebastian.baltruszewicz@reckitt.com
Middleware - Epsilon CDP <=>Salesfroce Marketing Cloud
Need help from Global Team. Please create a ticket here: https://rb-digital.atlassian.net/jira/software/c/projects/NUTRI/boards/595
Escalation point Aleksandra.Pasek@reckitt.com, sebastian.baltruszewicz@reckitt.com
Middleware - DEP
Escalation point marissa.dankberg@perficient.com
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