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Attachment 1 - Statistics overview
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Browsers' support level
All browsers should be “supported” but Reckitt’s services must be universally accessible. In short, our digital experiences should work on every browser or device that our users access it on. However, it is accepted that the experience will vary according to the technical capabilities of the browser and device.
Not all browsers will render web pages in the same way, and that is ok – but critical content should remain available and functional. But the level of support is not universal. Tiered support model is suggested (Fully, Mostly, Partially, Untested) (there is a difference between supporting and testing proactively).
Basing onInspired by Browser support standards by Aviva and statistics provided above, Support matrix was built.
Browser | Priority level |
|---|---|
Chrome | A |
Chrome Mobile | A |
Safari | A |
Safari Mobile | A |
Android Webview | A |
Safari (in-app) | B |
Samsung Internet | B |
IE | B |
Amazon Silk | B |
QQ Browser | C |
Edge | C |
Firefox | C |
Opera | C |
All other browsers and earlier versions of those specified above | D |
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The rating system that defines the level of browser support has been created to define what level of testing is required.
Priority level Level A – : Fully supported
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· Real world testing is required.
· All content must be available.
· Layout must comply with the creative design
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.
· All
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functionalities must be available and work as
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intended.
Priority level Level B – : Mostly supported
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· Real world testing is required.
· All content must be available.
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Layout does not have to look identical to creative design (ie, degradation of visual appearance is acceptable).
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· Layout may degrade from design, looking professional but not identical
· All functionalities must be available and work as
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intended.
Priority level Level C – : Partially supported
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Testing is required.
· Must be tested, but a mix of real world and automated/emulated tests are acceptable
· All content must be available.
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Layout does not have to look identical to creative design (ie, degradation of visual appearance is acceptable).
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Core functionality must be available and work as required, however it may function in a more basic manner and enhancements do not need to be available.
Priority level D – Not supported
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· Layout may degrade from design, looking professional but not identical
· Core functions must deliver the same outcome, but can be delivered in simpler ways.
Level D: Not supported / Untested
· Testing is not required.
· Design and functionality relies on strong progressive enhancement to deliver a base experience without the need to test.
Note: “not supported” does not mean the browsers are blocked in any way, it simply means they are not tested (thus unsupported browsers could work as well as a priority A browser).
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